The East Anglia Anchorage Trust prides itself on community involvement and utilising the skills, talents and experiences of the local community. EAAT will always strive to have it's heart in the local community so that it's work can be felt. 

The East Anglia Anchorage Trust also works closely with Great Yarmouth College to provide mutually beneficial work placements. 

We are currently seeking volunteer roles in the following;


We are seeking someone to oversee our fundraising and donations activities and development. This involves coordination of our fundraising calendar, liasing with donors and those who are hosting an event in aid of our work. 


The Role of fundraising volunteer requires;

  • ​Assisting in the development and implementation of a coordinated fundraising programme 
  • Planning for and managing fundraising events and activity
  • Handling donor acknowledgements and thank you letters.
  • Identify donor prospects and research donor prospects.
  • Data entry and maintenance of the fundraising data base.
  • Development of corporate sponsors, financial gifts, and gift-in-kind donations.
  • Interacting with donors and conducting donor meetings and events
  • Development of donor materials, presentations
  • Serves as an ambassador for the organisation and promotes a positive image


  • Strong interpersonal skills.
  • Strong verbal and written communication skills.
  • Good listening skills.
  • Previous fundraising knowledge
  • Ongoing training and skill development.
  • Attend team meetings and development days 

Volunteer Housing Support

Role Title: Volunteer Tenancy Support
Responsible To: Chief Executive/Tenancy Support Coordinator 
Location: Great Yarmouth

To provide support to homeless single people to enable them to maintain tenancy. To assist in the Initial Risk Assessments, support planning and assist in the ongoing support and direction to service users to assist in developing their individual support plans and self-determined goals. To assist the service users to move onwards to greater levels of community integration to gain greater opportunities, increased capacity and wider positive network to enhance their path to independent living. 

Tasks & Responsibilities;

  • Offer practical advice and assistance on issues such as welfare benefits, budgeting, life skills, employment, education, training and move-on.
  • In line with the support plans and the aims of the service, plan and prepare with service users the move to independent living or other appropriate support services as required.
  • Assist the service user to access activities and facilities within the community where that meets the goals jointly identified in the support plans.
  • Recognise the service user’s strengths, abilities and skills and seek to encourage their development and use.
  • Ensure service users are clear about their rights and obligations whilst receiving a service including fire precautions and health and safety.
  • To promote a culture of continuous improvement.
  • To liaise with management regarding all housing related support issues and to co-ordinate the day-today support of service users.
  • To liaise regularly with other key workers, the Assessment and Resettlement staff and other relevant Anchorage Trust staff.
  • To ensure service user confidentiality whilst maintaining accurate client notes, files and records and make this information readily available for review.
  • To implement and adhere to Anchorage Trust policies and procedures.
  • To ensure the structure, principles and ethos of the organisation are adhered to.
  • To operate within clear professional and confidentiality boundaries and to work within Anchorage Trust’s code of conduct.
  • To participate in regular professional line management, annual performance review and attendance at team meetings.

If you are intertested in any of these roles, or you want to get involved in volunteering with us please contact or call 01493809989.

Administration Assistant

Job Description

Volunteer required to  assist with administration at. This role would suit someone who would like to assist our friendly team with a wide range of administrative tasks,  from managing the database to filing.

Hours: To be arranged but would be between 9.00am and 4.30pm  Monday to Friday

Main Tasks:

Computer work ; Inputting data & Database Management
Answering the telephone and dealing with enquiries
Managing incoming and outgoing post
Meet and Greet for visitors to the office
Making refreshments for visitors
Handling deliveries
Support with event management
Administrative tasks incl: photocopying, filing, shredding, enveloping, placing stationery orders, making up information packs

All volunteers should read and comply with the policies and procedures

Volunteer Specification The volunteer specification sets out the experience, skills and abilities required for the volunteer role.

Essential Criteria

Competent in use of computers and Microsoft Office software
Good organisational and administrative skills
Attention to detail
Good communication skills including an ability to empathise with staff, volunteers and good telephone manner
Ability to commit on a regular basis
.Ability to work on own initiative and be self sufficient
Committed to confidentiality
A commitment to equal opportunities
Ability to follow policies and procedures

Desirable Criteria

Practical, technical knowledge of office equipment
Experience of working with spreadsheets and databases
Experience of reception work would be beneficial
Willingness to attend training relevant to the role


References given – after successful placement.
Opportunity to use and develop interpersonal skills.
Opportunity to learn new transferable skills
Opportunity to give back to the local community.
Relevant training provided
Reasonable expenses paid